So we got a response from them a few days ago...
Only after we sent yet another email to hassle the Operations Manager did we get a response from the office staff... and even then, the stupid email didn't enlighten us any further as to when we would get the Certificate of Occupancy.
But perhaps I should be satisfied that they have now at least 'acknowledged' our email (and I note that this 'acknowledgement' is only a very very loose label for the simple response we've received), this is the most I can really expect from these jerks.
What I am sick to death of right now is many concerned and interested friends constantly asking me when my house will be ready... in short:
I DON'T KNOW!
I just don't know, I guess we will get the damned keys whenever those jerkface builders decide to get their butts off the ground and do something useful for a change.
Enough already, ok? No more house questions. Trust me, when we get the house, EVERYONE will know about. Absolutely everybody will know about it. I surely won't stop talking about it that's for sure.
There. I've said it. You can all stop asking now.
Thanks.
Friday, April 22, 2011
Thursday, April 7, 2011
7 April 2011
So we followed up with the Office staff on the Certificate of Occupancy yesterday.
As of COB today, no response from them.
No acknowledgement of our email.
No acknowledgement that the process has been kickstarted and maybe how long it would take to receive...
NOTHING.
NADA.
Not surprised.
Jerks.
As of COB today, no response from them.
No acknowledgement of our email.
No acknowledgement that the process has been kickstarted and maybe how long it would take to receive...
NOTHING.
NADA.
Not surprised.
Jerks.
1 April 2011
Our final inspection (number 2) was completed today.
It only happened because on Sunday, Lu and I wrote a rather curt response back to the office, formally not accepting their final invoice as we have not yet received a Certificate of Occupancy and therefore they are not permitted to demand payment until we receive notice of that.
Our email to the Operations Manager also highlighted the fact that there was a serious lack of communication between the office staff and the client. A deeply concerning matter considering the type of issues that we have experienced and not been able to get any answers to is a very frustrating experience.
We were told that this email has gone right around the office and finally landed in Scott's inbox. Kudos to Scott, he called us straight away to explain.
Unfortunately, boo to the office, AND the Operations Manager who we have still yet to hear from... no apology, nothing.
So off we head on this busy Friday, wedding day on the horizon... to the Mews. We went through the building inspection report in detail today with our wonderful building inspector, Phil.
Overall, both Lu and I, as well as Phil, were quite satisfied with the result of the actions taken to fix the problems outlined in the report. Although not all were complete, the main items that needed to be addressed had been appropriately addressed and rectified and more importantly, had been done right.
Finally.
So Scott the Site Supervisor, who I really have no beef with, was quite honest with us (or as honest as we believe him to be... afterall, he still works for the enemy), it would appear that other than a possible leaky roof, there are no major items to look into.
We're finally happy. To an extent.
So Scott tells us that all the required paperwork has been sent back to the office and we should be receiving the Certificate of Occupancy very soon.
*tentative yays!*
Let's see how long the office takes to do this for us....
It only happened because on Sunday, Lu and I wrote a rather curt response back to the office, formally not accepting their final invoice as we have not yet received a Certificate of Occupancy and therefore they are not permitted to demand payment until we receive notice of that.
Our email to the Operations Manager also highlighted the fact that there was a serious lack of communication between the office staff and the client. A deeply concerning matter considering the type of issues that we have experienced and not been able to get any answers to is a very frustrating experience.
We were told that this email has gone right around the office and finally landed in Scott's inbox. Kudos to Scott, he called us straight away to explain.
Unfortunately, boo to the office, AND the Operations Manager who we have still yet to hear from... no apology, nothing.
So off we head on this busy Friday, wedding day on the horizon... to the Mews. We went through the building inspection report in detail today with our wonderful building inspector, Phil.
Overall, both Lu and I, as well as Phil, were quite satisfied with the result of the actions taken to fix the problems outlined in the report. Although not all were complete, the main items that needed to be addressed had been appropriately addressed and rectified and more importantly, had been done right.
Finally.
So Scott the Site Supervisor, who I really have no beef with, was quite honest with us (or as honest as we believe him to be... afterall, he still works for the enemy), it would appear that other than a possible leaky roof, there are no major items to look into.
We're finally happy. To an extent.
So Scott tells us that all the required paperwork has been sent back to the office and we should be receiving the Certificate of Occupancy very soon.
*tentative yays!*
Let's see how long the office takes to do this for us....
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