20 February 2011

We are sad and tired.

It appears our house won't be ready for quite a few more weeks. The builders, Watersun Homes, have been uncommunicative and have ignored the bulk of our emails and phone calls. In fact, they have yet to return a single one of my phone calls over the past 2 weeks. That just builds more resentment and ill feeling towards them. All we are trying to do is resolve the problems as soon as possible and to work with them to get our house finished as soon as possible.

But no, it seems they have other ideas. What they might be is beyond me because they just refuse to communicate with us. Do they want to finish or to keep delaying us?

So what happened? I hear you ask.... well... the final building inspection report came back really bad. In fact, it would seem that all the issues outlined in the previous report have not been rectified and yet they have continued on with adding finishing touches to unfixed problems, thus creating more issues in the report.

Basically, brick and mortar work is not up to scratch, floors not level, paint and finishing done poorly, insulation installed incorrectly, house not cleaned, landscaping incomplete and not done properly, carpet wasn't finished properly....

*SIGH*

What can we do? It seems the other owners are also experiencing similar problems with Watersun Homes.... So it would seem that as soon as problems arise, they suddenly become difficult. And further enhancing the stereotype and poor image that builders have in general.

The report basically tells us that this is sloppy workmanship.

Right.

hmm.....unreliable builders, sloppy work, lack of communiation.
Sound familiar anyone?

Ok, I guess we will look into a formal complaint with the Building Commission and see our solicitor to see how we should handle this situation, because surely this is not new, and it won't be the last time it happens either.